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Refund & cancellation policy

Last updated 28 August 2026

1. Try before you buy

Every course includes at least one free sample lesson and a full published syllabus. We ask that you watch the sample before purchasing — it is the same teaching style as the rest of the course.

2. Refund window

A full refund is available within 7 days of purchase if you have watched no more than 15% of the course.
Beyond 15% consumption or after 7 days, purchases are non-refundable, because course content is delivered digitally and immediately.
Refunds are not available on courses granted manually by an administrator.

3. How to request

Email us from your registered address with your order ID (visible under Profile → Purchase history) and a short reason. We respond within two working days.

4. Processing time

Approved refunds are returned to the original payment method through Razorpay. Banks typically take 5–7 working days to credit the amount.

5. Failed and duplicate payments

If money was debited but your course did not unlock, it is usually a delayed confirmation from the bank. Wait for one hour, then contact us with the order ID — duplicate charges are refunded in full, always.

6. Cancelled live classes

Live classes are a bundled part of the course, not a separately priced item. If a session is cancelled we reschedule it; no partial refund is issued for an individual class.